V.T. | La Cañada Flintridge, CA
(Vanessa has been a PFL for a little over a year. She just gave birth to her second child and is now buying a building!)
*This lawyer has requested her name not be used for privacy reasons in online search. If you’d like to know more about her, and how she has implemented our programs, email us and we will direct you to her website.
*Data as of 3/11/2015. All data from all respondents using any of our systems, first 16 or 18 months in our coached membership programs. We update these roughly twice per quarter–check back to see the continual improvement in our systems and coaching. Pre-program scores are measured initially and then again as a 6 month retrospective. 3rd or 5th degree polynomial trendline chart.
*Data as of 3/11/2015. All data from all respondents using any of our systems, first 16 or 18 months in our coached membership programs. We update these roughly twice per quarter–check back to see the continual improvement in our systems and coaching. Pre-program scores are measured initially and then again as a 6 month retrospective. 3rd or 5th degree polynomial trendline chart.
“10 out of 10. The system is very well thought out and positions attorneys to be successful. If I fail at this, it won’t be the fault of the system.”
~ John Miller | Liberty, Missouri
“I love the ongoing support, the marketing materials we have access to, the actual marketing plan (KPP, WCU, memberships, etc) I give it a whole-hearted 10 out of 10.” ~Jane DePalma | Dedham, MA
“The path and the design is very transparent – you know why things are set up the way they are, and the support of the community is wonderful.”
~Matthew John Burnham | Troy, NY
“I’m looking at adding another $5,000-$10,000 to my bottom line, just in the immediate short-term.”*
“Once I got through all of the training, I had the confidence to move forward. I have multiple estate planning clients lined up and know, from start to finish, how to move forward.
“I’ve actually already started engaging clients and I have 4 or 5 clients right now that I’m helping with their estate plans.*
“One of the things that I had difficulty with was how to price things out. Then going through your EPBC, offering clients a choice of minimum, a middle level fee and all the bells and whistles… So the minimum (fee) would be $3500, which is absolutely fantastic, especially in comparison to Real Estate closing where I’m only getting $700-$800 per transaction.”
“Honestly, I kept thinking [the EPBC was] going to be another thing where I’m spending money and I’m going to be back in the same place where I was before — so I hesitated doing it.
“Now, I wish I had signed up and done it right away, when I first came across it.”
~Karen Donaldson | Law Offices of Karen Donaldson, PLLC | Cary, NC
“I’m not quite through all of the modules yet, but so far it’s been inspiring. I love helping people, but I never imagined I could do it in this practice area.
I’m a single mom and I started my own practice to have the flexibility to be there for my son in a way I wanted. It’s amazing to know that after completing this course I’ll have the tools I need to help other moms, non-traditional families, etc. make smart planning decisions.
I’ve always been told I’m a good listener and people feel comfortable telling me just about anything, but I had no idea that could translate into an estate planning practice until I started this course. I can’t wait to engage some new clients and start down this exciting path. Thanks for all the great work you do.”
~Liz Edmondson | Liz Edmondson Law, PLLC | Lexington, Kentucky
The structure of what Alexis brings to these systems is a healthy support. I give it a 10/10.”
“Today I charged a client $5000 and she is delighted to pay it. I could have never done it without your methodology and coaching.
My practice is becoming something I’m really proud of and I’m becoming the lawyer for my clients that I always wanted to be. Thank you! I’m having fun. Thank you! My staff are great and love the customer focus. Thank you!”
~E.M. (Yeti) Agnew | Yeti Law Professional Corporation | Toronto, ON
Steve needed a way to stop no shows and tire kickers, and get his engagement soaring. His investment in CES is paying off already.
“I invested in the Client Engagement System because I wanted a way to prevent no-call no-show appointments, and engage more paying clients from the prospects that were taking the time to contact me.
“With Alexis’ guidance I learned how to assign a value and a purpose to the “free consultations” that I used to offer. Since I implemented CES in my Bankruptcy practice last summer, I’ve have increased my revenues by 15%, and significantly decreased the amount of people that don’t show up for appointments.
“The NLBM team was helpful and supportive, even when it came to making the payments. I lost my house in the 2013 Colorado Floods. As a result, I had to take extra money out of my business, and I missed a lot of time from work. Alexis helped out by allowing me to skip the final payment on CES. This helped out a lot that month, and I will always remember her generosity.
“I’ve been really happy with the program and the customer service. The best part is the great results I’ve gotten. I recommend CES highly.”
~Steve Holland | Fort Collins Bankruptcy Center | Loveland, CO
*All data from all respondents using any of our systems, first 16 or 18 months in our coached membership programs. We update these roughly twice per quarter–check back to see the continual improvement in our systems and coaching. Pre-program scores are measured initially and then again as a 6 month retrospective. 3rd or 5th degree polynomial trendline chart.
“My practice currently has 12 clients. They pay me an average of $3,000 a month. That’s base revenue of $36,000 per month*, every month, before I even engage a single new client. I have an annual contract with nearly all of these clients, that auto-renews unless they cancel. Some are in their 4th and 5th years with me.”
~Denise Gosnell | Gosnell & Associates, Inc | Fishers, IN
“I give it a 10/10 because of the structure. Everything is in place for you. I haven’t taken full advantage of it yet, but it’s all there for you to utilize!”
~Debra Ragin Jessup | Jessup & Probst | Winston-Salem, NC
“It’s a great way to have your own practice but not be alone. Great foolproof method to engage the clients you want to engage, and deliver high quality to your clients, and have a lifestyle where you have reasonable hours.”
~Erach Screwvala | Screwvala LLC | New York City, NY
“It’s an eye opener. A lot of us just keep doing things the way we’re used to and don’t pay that much attention to how much better we could be doing things. I give it a ten.”
~Ivory Umanah | Engelmeier & Umanah, P.A. | Minneapolis, MN
“As a brand new Solo Attorney, I struggled with knowing what to say once I found new, qualified clients. I found it a challenge to extract pertinent information from prospects, and how to explain, in a succinct manner, how I could help them.
Before I felt things were hectic, because I wasn’t sure how to prepare for my initial meetings.
Since I started using CES, I now have a clear process that I can follow with each and every new client. As a result, my practice is less stressful, because I can focus my efforts on finding new clients and other areas of my practice. Also, I’ve been able to engage all 5 prospects I’ve met with — 100%!
What I love best about being part of Law Business Mentors is the having a vast pool of resources that I can lean on as I build my practice.
I have been following the NLBM since before graduating law school. I am a later-in-life attorney and I had no desire to join a firm…I wanted my own. However, I need a lot of guidance and this is the best way to get it without having to work for another firm. I joined the program as soon as I could after receiving my license.
Thank you for creating this excellent resource.”
Chad Harlow | Austin, TX
“Before starting with NLBM my practice was in its infancy, with lots of potential but not a whole lot of clarity about where we were going or how we were going to get there. The biggest struggle was finding clients. There are so many ways to market, and niches to focus on, that it was hard to figure out what made sense financially and time-wise and what didn’t.
Before NLBM my schedule was overloaded with to-do’s that were not my own. I hadn’t yet resolved to say “no” to anyone or any request. My stress level was high because my schedule was unmanageable.
NLBM helped me recapture the time on my schedule for working on the business. This can be so easily overlooked as either not important or not high enough a priority when a client demands something, but by neglecting the business you never really graduate from being a “freelancer.” If you have to be physically working to make money, you’re a freelancer – not a business owner or entrepreneur.
Once thing that made a big difference was when I started blocking off time on my schedule for non-client work.
My practice is now thriving and has grown exponentially in the last three years. I have a better work-life balance and I don’t come home as stressed as I used to, about needing get just one more email out or one more thing done. It can wait.
Our revenues have increased as a result of prioritizing business development and adding new attorneys.
Our engagement success is much higher as a result of NLBM. Potential clients are much more prepared to engage at their initial meeting than before. The time and preparation put into the initial meeting convey to them that it’s “go” time – and they tend to be ready!
The best part of NLBM is the vast library of resources ranging from attraction to retention. It seems every interaction with a potential client or current client has been thought through and assessed with how best to manage that small but vital step in the overall process.
Initially the cost was a factor and delayed me joining for a year. Then I realized I was trying to build everything on my own, with my own research, effort, and ideas, and it was just overwhelming and exhausting eventually. The idea of not having to reinvent the wheel ultimately led me to join.
I want to thank Alexis and the NLBM team for the organization of the resources into the four major systems.
I really wish I had joined NLBM sooner.”
Bonnie Bowles | Bowles Ruddell & Associates Ltd. | Denver, CO
“I’ve done other coaching programs and this one is better, especially because it has more specific direction of what to do. I give it 10/10!”
Leslie Marenco | Miami | FL
“Before I started with NLBM, I worked ridiculously long, stressful hours. The practice was going down despite the huge time commitment.
I was spending too much money on advertising that was not producing enough good clients. Then I found I was cutting prices and working longer to bring money in to pay for the advertising.
I felt consumed by the practice. Life was highly stressful.
Since I started with the programs (though I’m still getting into them), I have started to learn how to do real marketing, not advertising. This kind of marketing is set up to attract quality clients, not just anyone who can stumble in with a check.
I’m still in transition and learning a lot, but I’ve already learned how to follow through with interested people and how to provide quality service for quality clients.
I appreciate being part of something that makes sense. My old law business model was almost designed to fail — if it succeeded it meant working more simply to pay for the advertising. If it wasn’t working well, it meant working more to pay the advertising bills. A crazy, vicious cycle.
I was skeptical about Alexis’ programs at first because 1. I had not heard of them before and 2. If it was so great why wasn’t everyone doing it?
What finally convinced me to sign up was the logic that if I kept doing the same thing I would keep getting the same results. Plus, if everyone is doing the same thing, how can I possibly distinguish myself — why would a client choose me over the cheaper attorney? NLBM answered this for me and gave me a vision of a better way…
In fact, Alexis has changed my way of thinking and doing law.”
Bob Everhart | The Law Office of Robert J. Everhart | Minneapolis, MN
“The business philosophy is revolutionary. The systems help an attorney systematize his/her business.”
Tom Culpepper | Culpepper Law LLC | Beavercreek, OH
Investing in you and your program was one of the wisest decisions I have ever made, both professionally and personally.
You are a wonderful inspiration and I will always be in your debt.”
Michael B. Johnson | Johnson Law Firm PLLC | Fayetteville, AR
C.A. | Family Estate and Small Business Planning Law, PA | Petersburg, FL
“I’ve realized that what I’ve been doing for the last 20 years has been a waste of sorts. It’s not just the roller coaster of income, it’s when you’re down and trying to build up so you commit yourself to advertising expenses that continue whether or not business comes in, meanwhile lowering the quality of your clients. This program presents a completely new way of looking at things.”
Bob Everhart | Robert Everhart Law | Coon Rapids, Minnesota
“You guys have been wonderful! I would feel lost without you!” ~Patricia Van Haren | Law Office of Patricia Van Haren | Irvine, CA
“Becoming a Personal Family Lawyer® was without doubt the single best investment I have ever made not only for my business, but for my clients, my family and… me!
I have gradually incorporated the PFL steps into my practice and I am blown away with the results each step of the way.
My clients hug me at the end of every meeting – always. Even the big burly men. I love my practice again. I am only doing estate planning and probate – and love every day of it.
In my first year as a Personal Family Lawyer®:
As if that wasn’t enough, all of this success occurred in a year that had I not been a Personal Family Lawyer®, my business never would have survived.
Within days (really just days) of joining the program, my young daughter developed life threatening health issues. I no longer had the time or the luxury of working 40+ hours a week and spent much of my time rushing her to the ER and traveling to medical appointments (I am happy to say that she is now happy and healthy).
Thanks to the Personal Family Lawyer® program, I was able to quickly put systems in place so my practice was not only able to thrive, but to grow while I took care of a loved one.
Prior to becoming a Personal Family Lawyer®, I worked crazy hours.
I was overworked, underpaid, chasing down clients to get paid, stressed about how to pay the bills, stressed about having enough work, stressed, stressed, stressed…
For over a decade, I struggled with my practice. My clients were happy, but I wasn’t and was questioning why I became a lawyer. Alexis’ program helped me change all of this!
Becoming a Personal Family Lawyer® has been a life changing experience.
Next year, my goal is to triple my revenue and I know that with Alexis’ guidance and the support of her wonderful team, I will get there (or pretty darn close).
My only regret is that I didn’t find your program sooner.”
Thanks to the coaching and materials I received in the program, I was able to launch a brand new estate planning practice with a level of sophistication that would have taken me years to achieve on my own.
From Day One, I have been able to market my services in a way that sets me apart from the other attorneys in my market.
One year ago I left my firm to go out on my own. I was a litigator for many years but never felt the adversarial nature of this work was a good fit for my personality. A few months later I came across the Personal Family Lawyer® program and decided to take a leap of faith and reinvent my practice to focus on estate planning. I had never done any work in this area at all. I spent several months winding down my case load, while simultaneously getting up to speed on the subject matter.
In May, I put on my first workshop based on the materials provided in the PFL program, and redesigned my website based in large part on the PFL templates. By the end of July, I had six new clients signed on with me!
In fact, virtually every single client I have met with so far has retained me, thanks to the meeting structure suggested by the PFL program.
One of these clients wanted to do their “due diligence” before signing on, and met with another attorney in town before making their decision. This other attorney not only had 40 years of experience as an estate planner, but was also the former mayor of our town. After meeting with him, they decided to go forward with me instead!
I love meeting with families looking to do right by their loved ones. With this practice model, you are in control of your schedule, and you can feel confident the clients will continue to come.
I look forward to continuing to build and grow my practice through the methods I’ve learned as a Personal Family Lawyer®.“
*This lawyer has requested her name not be used because of privacy concerns. If you’d like to know more about her, and how she has implemented our programs, email us and we will direct you to her website.
“Hi, this is David Feakes and I’m a Personal Family Lawyer® in Acton, Massachusetts. When I heard Alexis was opening the PFL program to new members, I wanted to reach out and share some of the reasons why becoming a PFL has changed the way I practice law.
First, Alexis taught me a way to completely transform my practice, so that now I only work with the kinds of clients I really want to work with. For me, that’s parents with young kids but I know many other personal family lawyers who are working with very different demographics.
Alexis and her team have always succeeded any expectation that I ever held of them. They’re always available, and ready, and willing to answer all of my questions and to provide me with feedback.
As a PFL, I have ongoing access to systems and coaching that I couldn’t get anywhere else, the kind of coaching that allows me to continue growing my practice year after year.
Joining the Personal Family Lawyer program has had a significant impact on what matters to me the most and that’s my bottom line, my firm’s revenues.
I joined the PFL program in 2008. In 2009, my firm’s revenues increased 22%. In 2010, my firm’s revenues increased another 42.5%. Those are real numbers and they occurred during one of the worst economic downturns of my lifetime. Those numbers are all the direct result of everything I’ve learned and implemented as a member of the Personal Family Lawyer® program. So, I encourage you to check out the PFL program for yourself. It is one of the best decisions I have ever made.”
David Feakes | Feakes Associates | Acton, MA
“I’m Steve Worrall, a family law and family estate planning attorney in Marietta and Atlanta, Georgia. For 25 years I was exclusively a divorce and family law litigator. That high conflict work became less and less satisfying for me and I was becoming more and more unhappy with my law practice.
I began looking for better ways to serve my family law clients and to expand my services into other more rewarding practice areas. One of the discoveries I made on that path was the Personal Family Law® program. Its systems, the coaching, and the support that I received from other members quickly launched me into a highly rewarding practice of serving families for their lifetimes, and made me into their trusted advisor.
I opened my own law practice in my hometown to make a difference in the lives of my friends and my neighbors. And thanks to the Personal Family Lawyer® program, I have been able to do just that.
I am very grateful to the Personal Family Lawyer® program and to its phenomenal team to support me as I grow my business. If you have any questions about my experience with the program please call me at 770-425-6060 or email me at steve @ georgiafamilylaw.com.”
Steve Worrall | Worrall Law LLC | Atlanta, GA
“I just wanted to say that over the past week we’ve been doing a lot of marketing and getting things to get ready for our first workshop. And we just had so many moments when we said, ‘What will we be doing if we didn’t have the Personal Family Lawyer® program?’
We’re just so appreciative of everything Alexis has done to set up the foundation for our practice and so many other lawyers throughout the country. So, thank you, Alexis!”
Nes Abegaze | Formerly of The Abegaze Law Group (Banche, the owner of that firm is now an in-house entertainment executive) | Woodland Hills, CA
“I have been a Personal Family Lawyer® for four years now. The details I learned from the Personal Family Lawyer® program, I would have never thought of on my own or learned from a traditional estate planning practice.
The systems we put in place from the program allowed me to not be present in my firm as much last year as I normally would, but we were able to stay on track even though I wasn’t there.
I jumped back in about two months ago, and today, our phones are literally ringing off the hook. We’re only halfway through January, and we are already on track for January to be the biggest month in the history of my law firm. It’s a great way to start the New Year, and I owe it all to the Personal Family Lawyer® program.”
Nicole Newman | Newman Law Group | Tustin, CA (been in our program since 2007)
“When I graduated in 2009, I needed to make money! I have a nut to make every month and I’m carrying a big train in. I’ve got children and a family I have got to provide for. I had a cousin email me and tell me her story. That really impacted me greatly. It made me decide that I really needed to serve the families – moms and dads – in this way, and that it was very important work to do.
Surprisingly, my business has gone from absolutely nothing to being fairly consistent. I’m really blessed that I walked into the Personal Family Lawyer® program. We knew each other before and you offered me a spot in the program and since walking into that, using your tools I have been able to start my business and to get it going much faster than I thought it was going to be able to.
In fact, Alexis’ different segments of her business – the engagement, the attraction, and the service systems were so vital to me getting a good start, I could not have done it at all without them, even with having had business experience in my past.
Her system was the kind of thing I could walk in and start to learn on the ground, start to do, and start to master the techniques that she offered. I was really surprised at how vast that the amount of work you had been accumulating was, when I found out.
Right now my engagement rate is over 90%. That is what stuns me, when people sit down with me and I walk them through the process that you’ve taught me, very few don’t engage because I give them every opportunity to make really good choices and every reason to make good choices because of the techniques that you’ve developed.
When we first started and you started coaching me, the one thing you told me is, “You need to learn how to engage! You need to know the Client Engagement System down pat.” And I couldn’t quite understand why that was but now I get it, because without that one tool, nothing else really matters. So, you coached me to do that, I did that and as I go along, if I deviate from that system, I know I’m going to fall off the track. So I constantly bring myself back into the Client Engagement System to remind myself of those tools, the specific ones that you make.”
Martha Hartney | Hartney Family & Estate Law | Longmont, CO
“Thanks to Alexis, I met with a couple last night that gladly paid $4000 + $1000 (kids asset protection option). They had seen the FWPI web site and the wife had read the “Wear Clean Underwear” book. They called me to schedule an appointment. The national marketing is working.
I give Alexis my unqualified highest endorsement. Everything she does is top quality, and I’m 100% sold on the PFL system and the philosophies of the Family Wealth Planning Institute. And, because of that, I’ve been able to triple my fees without feeling guilty because I feel that I’m offering my clients better than any other estate planning attorney in this area, by far.”
Linda Sherfey | Attorney & Counselor at Law | Chesapeake, VA
“With Alexis’ help I’m becoming the lawyer I’ve always wanted to be.
Working with Alexis has been the most exciting and the most demanding CLE I’ve done since being called to the bar. She has great ideas, coupled with a real openness to adaptations of her ideas to our practise, in our market.
It has not been easy unlearning years of “professional practise” experience and questioning the common wisdom out there. Similarly, it has not been easy to learn new habits, change the operations of our office and train staff in new ways of serving clients, but it is definitely worthwhile and immensely rewarding on many levels.”
E.M. (Yeti) Agnew | Yeti Law Professional Corporation | Toronto, ON
“Alexis, a few years back I implemented your client engagement system to grow my law practice from “viable” to “successful.” I am at a point where I am seen as a go-to resource for estate and elder matters in my community, by bankers, financial planners, and even some attorneys.
I’m really just ecstatic because these techniques can be so simple. You have to do the work, follow and have faith in the systems, but they’re very basic, and they’ll come to you naturally. It’s all these “Why Didn’t I Think of This,” type of moments – it’s all very basic, common sense. I was keeping very careful records on the number of clients I was engaging with your system and I said to myself, “I’m not going to keep something that’s not paying dividends for me.” So, I expressed my desire to return the system, but agreed to talk with you… meanwhile, I made a tweak here and there, reviewed the system materials… maybe it was the ‘Break-down before the Break-through’ but my engagement rate went from 3 people saying “no thanks” despite using your system… to now, in the past 5 months, we’ve only had 3 people decline to retain us.
Retention rate now stands at 87% and if we count people who were personally referred to us, it’s close to 100%. I was lucky to hit 70% prior to using your system.
Needless to say I’ve paid for your system many, many, many times… I don’t have a million-dollar practice because I don’t want one. I want quality of life. Today I had a very fun day. I got to ‘just talk’ with people, I got to be a human being and relax. I wasn’t on edge, I wasn’t trying to sell anything. I mean, how many lawyers are actually having this much fun! Your system brings the humanity back to being a lawyer. Thanks, Alexis!”
Michael DellaMonaca | The Law Office of Michael D. DellaMonaca | Fitchburg, MA
“Alexis Martin-Neely and the Personal Family Lawyer® program has completely transformed my practice. I’ve been an estate planning attorney with my own practice for over 15 years. I thought I would have to practice for another 15 years.
If you follow her advice, your practice will be revolutionized, too.”
Gerald Kane | Law Offices of Gerald L. Kane | Encino, CA (Gerry has been with us since 2007)
“I ignored Alexis’ emails for months. Quite frankly, I was very skeptical about her claims. After 25 years practicing law, I thought she wouldn’t be able to teach me anything. I was wrong.
Within a few months of working with Alexis, I’ve increased my fees 1000% (that is not a typo—one thousand percent) and I recently engaged 7 out of 7 new prospects at $4,000 each.
The best part is I’m energized and love my business again. I sure wish I had opened her emails sooner.”
Robert Galliano | The Law Offices of Robert J. Galliano | Temecula, CA
“My name is Vaughan De Kirby and I’m an attorney and have been an attorney in San Francisco for 27 years. And, if you’re like me you asked yourself whether this woman could be real. I mean real, no bull, no hype. Is she presenting a real business model that delivers what it promises?
The answer I found out is YES — I saw it and it’s true. How do I know, you ask?
Well I didn’t believe anything and I don’t believe anything until I see it in action. That is exactly what I did.
She is the real deal.”
Vaughan De Kirby | Law Office of Vaughan de Kirby | San Francisco, CA
“This was one of the hardest decisions I’ve ever had to make but my heart told me I had to do it and so I am: I’m closing my practice and getting out of the legal field, effective this month.
As much as I’ve enjoyed being a lawyer for the past 12 years, my passion really lies elsewhere and so, I am leaving the law to pursue the career of my dreams: working everyday with and in support of animals.
I’d like to thank Wealth Counsel and all of you wonderful WC members for your generous mentoring, support and advice over the last 2 years. You all have been quite wonderful and have contributed greatly to my ability to serve estate planning clients in very high-quality ways.
I would also like to publicly thank former Wealth Counsel Member, Alexis Martin Neely because I think she has been misunderstood by many other lawyers within our community. She’s given me so much this past year and I want to pay that forward by expressing my review of her practice offerings.
I myself joined her Personal Family Lawyer® Program at one of the worst times of my life – right after the sudden, unexpected death of my father.
Knowing of my personal loss and struggles with it, Alexis truly cared about me. She was always sensitive and supportive in our interactions, and also offered me a living example of how to make the practice of law more human, way more fun and therefore a lot more meaningful.
Alexis taught me to think outside the box and energized and inspired me. She has been a wonderful role model for me, and I can attest to the fact that she really does practice what she preaches.
What I have also appreciated a TON about the PFL program is its plug-and-play nature. That was perfect for me who was starting out as a true solo after more than a decade in the big-firm world. IMHO, it’s optimal for people who either want to re energize their existing practice, or for lawyers who are new to the estate planning field and want a blueprint to structure their practice the right way from the beginning.
All of the systems I received as a Personal Family Lawyer®, from done-for-you marketing, to client engagement, to client retention to office management, were simply outstanding, I mean REALLY fantastic and value-adding stuff for my office.
Here is the bottom line from my experience as a PFL: Alexis Martin Neely and her PFL program deliver on all of her promises and then some. She is the real deal. And she really does care.
In fact, Alexis has actually encouraged me to follow my heart and live my passion… even though that meant leaving the law and her program in the process.
If your passion is being an estate planning attorney, Alexis’ PFL program will transform your practice (and therefore your life), and I can recommend it enthusiastically.
Thank you all again so much, WC community, for all the support you’ve given me over the past years! It’s meant more than I can really say.
My very best wishes to all of you, Kimberley”
Kimberley A. Fonner | Redwood City, CA
Robert & Diane Galliano
The Law Offices of Robert J. Galliano | Temecula, CA
Tracy Ingle | Ingle Law | Boston, MA
After implementing parts of the Client Engagement System – with lots more to implement – we are engaging about 90% of the time. We’ve gotten flowers from a client, and regularly have clients offer testimonials before we even have a chance to ask.
We can’t thank you enough for helping us ensure that our transition into private practice has been successful and rewarding!”
Melissa O’Dea and Maria Woodman | O’Dea Woodman, P.C. | Augusta, ME (now back working for the government)
I’ve been an attorney for about 5 and 1/2 years, and it is only due to NLBM that I finally have some traction and real MOVEMENT in my business.
I graduated law school at a time when there simply were no jobs out there — especially in the NYC area. I have close to 500 rejection letters to prove it! (Lol… literally.) So, I jumped into entrepreneurship a little sooner than I had planned.
That said, my first few years were spent just utterly confused about what was going on from a practice and business perspective. Then, once I finally understood how to practice, I still needed to figure out how to turn it into money. Sound familiar anyone?
Now, that I’m with Alexis and her NLBM system, I’m so confident that my business is about to explode!!
See, because I didn’t have much money these past few years, every time I spoke to a lead or prospect, money was all I could think about. How was I going to pay my rent, phone bill, medical, etc.? This is NOT the type of stuff that one should be thinking about when dealing with leads, prospects, or clients.
What Alexis and her NLBM have taught me is that every time you have a conversation with someone about your business, it’s show time! This means, I should be 100% focused on PROVIDING VALUE. That’s it!
It took me a long time to get this as an entrepreneur, but I get it now. It’s all about providing value. When we focus on that, everything else falls into place.
After all of these years, this week alone I received some of the best compliments about my law firm that I’ve ever received:
I just want to say thank you to Alexis and the entire NLBM team. You guys are awesome, and you really make me look like a superstar. And to think this is only the beginning…”
Priscilya Hawkes | Hawkes Law Group, P.C. | New York, NY
Less than a year ago I decided to add estate planning to my consumer bankruptcy practice. I signed up for the Personal Family Lawyer® program and hired Lori, an attorney with a great personality, but no previous estate planning experience.
It took Lori just a few months to learn the law through the PFL estate planning bootcamp, and other resources recommended by the PFL program.
She studied and practiced the elements of the Client Engagement System and then we started promoting her services through workshops and events.
By using the suggested PFL workshop presentations, Lori was able to schedule Family Wealth Planning Sessions with about ¾ of the attendees at any workshop she presented at.
By using the Client Engagement System techniques in those Family Wealth Planning Sessions, Lori signed up every one of her first 10 appointments.
This year promises to be an exciting and profitable year for the estate planning practice, and we’re just getting started!”
Kenn Neeley | Neeley Law Firm, PLC | Chandler, AZ
“After 14 years of practice I joined your program. It was a huge leap for me to focus on business rather than “practicing law.” I’ve completely changed the way I interact with clients and am continuing to change the dynamics in my office. My fees have gone up and I no longer shrink when telling clients what the fees will be for their work. I am also learning to ask for what I want and say what I mean. I’ve also learned to pick my battles and know when I can’t change certain things.
To that end, I’ve spent the last four months in discussions with my partners about leaving. I expect to finalize an agreement for my new space this week (after considerable setbacks involving a trusted colleague and friend). Many lessons have been learned.
I thought about joining your program for almost a year before taking the leap. It has been a tremendous growth process for me to step into my 40s, own up to past mistakes, gain clarity in areas while still struggling to work my way through others.
I’m speaking more to groups and colleagues and using every chance to market myself. I’m unapologetic in doing so. I’ve really stepped into the right mindset. This isn’t to say it has been perfect or is complete but I recognize the ongoing nature of the process.
My best and the most personal of my success stories came just last week. My Grandfather is 89 and has severe memory loss. I visited him, taking my son as well to visit cousins. On every other trip to visit I’ve left with a feeling of dread and guilt and fear that it would be the last time I saw my Grandfather. My intention was to have what could be a final conversation without it being sad or gloomy. I wanted to tell him how I felt about him, my late Grandmother and the impact they’ve had on me. It was one of the hardest conversations I’ve ever had.
It’s a difficult thing to have one’s Grandfather introduce himself to you and ask your name. But I stayed with him one-on-one for about two hours and patiently tried to reach into those parts of his memory I thought we could reach together. It was sacred time. And thus far the most important legacy conversation I’ve ever been a part of. Entering the decade of my 40s, combined with this program, allowed me to face down my fear and dread and have that conversation. I left Florida with a lightness and peace I haven’t had following previous trips. I know I honored my Grandfather and let him remember my Grandmother and hopefully our family in past happier times.
Thank you for helping me own it. Whatever it is that I have or will pursue, I shall own it. And your guidance is a big part of my taking ownership and working in a spirit that I call “bold grace.”
Laura French | French Law Group and the Mom Lawyer | Conyers, GA
After becoming a PFL in 2007, I began implementing the systems in my firm and we saw an immediate uptick in leads and prospects, but especially in client engagements. By using the Client Engagement System my engagement rate increased significantly, while at the same time we increased the prices we were charging for our services. We continued implementing, plugging away, improving over the years and had a solid foundation in place.
In 2010 I had my first child and decided to take a 3 month maternity leave; after returning I reduced my days in the office to 4 days per week so I could spend more time with my baby. Despite taking this time off and despite the recession, the law firm completely rocked 2010; we had an amazing year with strong profits and took a huge leap forward financially. In 2011 I brought in another attorney and trained her using the PFL systems and she too has about a 90% engagement rate. In 2011 I continued working only 4 days per week, and we were even more profitable than any prior year, despite the recession.
In 2012 I decided to further reduce my days in the office to 3 days per week so I could spend more time with my son and it was our best year yet in every way. We truly are attracting and engaging families that we love to serve, and doing it very well I might add. I attribute this to the PFL systems we have implemented, staff training, as well as the lessons I have received from Alexis’ coaching over the years. 2013 is off to an amazing start and we just had our highest engagement rate month ever… we engaged 98% of all prospects who came into the office in February!
Darlynn Morgan | Morgan Law Group | Newport Beach, CA (with us since 2007)
Several of these success stories came from a contest we ran to gather more great examples of lawyers succeeding with our programs. See a contest example here. Although the contest is over, we’re always interested in your success stories. If you think your story should be considered, email firstname.lastname@example.org
*Typical Results, Disclaimer, and Guarantee: These are actual results. Typically, lawyers who follow our systems, principles, and coaching experience increased average fees, higher engagement rates, and greater career fulfillment. Your results will (of course) vary based on your effort and application of these tools, so specific or identical results or income cannot be guaranteed. However, our programs ARE covered under the terms of our No Fail Guarantee at http://newlawbusinessmodel.com/guarantee.